COMPUTOOLS IS A GLOBAL IT CONSULTING AND AI SOFTWARE DEVELOPMENT COMPANY
Computools is a global IT consulting and software engineering company that helps businesses grow revenue, reduce costs, and launch new products – and delivers the solutions through an AI-native engineering model. 250+ engineers, 400+ delivered projects, ISO 9001/27001 certifications, GDPR & HIPAA compliance, Microsoft and AWS Partner status – trusted by Visa, Epson, IBM, Dior, Bombardier and the British Council.
Computools helps business leaders find where technology can grow revenue, cut operating costs, or open new products and markets – and which investments to prioritize. We assess your business model, processes, and systems, and turn the opportunities into a costed roadmap with KPIs.
Computools goes beyond AI-assisted coding. Our AI Product Factory redesigns specification, development, testing, and review to deliver working product increments in days, where appropriate. Engineers remain accountable for architecture, security, and releases, helping businesses expand software delivery capacity without proportional growth in engineering teams.
Computools takes operational ownership of agreed business functions, from customer support and client onboarding to payment processing. AI agents handle routine work, our engineers own exceptions and improvements, and performance is reported against the KPIs you approve.
Computools develops and modernizes business-critical software through an AI-native delivery model, helping businesses deliver new capabilities faster, reduce manual work, and connect fragmented systems while preserving existing technology investments where practical.
Computools applies AI to redesign business workflows, reduce execution time, and lower cost per completed process. Our AI Value Factory brings reusable AI capabilities, shared business knowledge, and human oversight to this approach.
Computools builds and improves digital customer journeys, from virtual product selection and online registration to automated replenishment, helping businesses increase conversions, reduce returns, and generate recurring revenue.
Computools develops and launches new digital products, from MVPs to scalable platforms, helping businesses validate market demand before major investments, create new revenue streams, and reach new customer segments.
RESULTS WE DELIVER ACROSS INDUSTRIES
AI demand forecasting, order and inventory automation, omnichannel platforms, and POS systems – from pharmacy forecasting that cut write-offs by 30% to AR fitting that reduced returns by 30%.
AI warehouse picking, route and fleet optimization, real-time tracking, and managed order operations – including picking optimization that raised throughput by 29%.
AI agents for sales and support, lending and back-office automation, digital banking, and payments – including agents that automate over 50% of routine customer interactions.
AI clinical documentation, EHR workflow modernization without replacing core systems, telemedicine, and patient apps – including automation that cut documentation time by up to 65%.
AI hotel operations, guest request automation, booking platforms, and guest apps – including an operations platform that cut OPEX and labor costs by 20%.
Computer vision inspection, predictive maintenance, Industrial IoT, and ERP/MES integration – built and run through our AI-native delivery model.
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Our client, CrypDrift, was looking for a solution for exchanging stocks, fiat instruments, and cryptocurrencies. Our team, led by CTO, developed and implemented a system that allows users to exchange stocks, fiat instruments, and cryptocurrencies, including automated trading using trading bots. The engineers used C++ for the trading system, Go to develop trading bots, and Node.js to build the user interface. The solution offered by our СTO significantly improved the company's financial operations, provided a favourable correlation with customer satisfaction, and expanded the customer audience by 50,000 new users in the first year.
Due to platform and product engineering, a Caribbean bank expanded into the younger demographic group and increased its market share by 12% in the 18-to-30-year-old segment. It managed transaction validation while abroad, parental control and approvals, limits, and temporary blocks. For our client, we provided competency development services, like microservice-based integration with Visa card processing facilities and a revamped user experience for web and mobile banking.
Our client, a UK-based financial services company, needed to scale sales and support communication under strict regulatory requirements without increasing headcount. We developed an AI-driven communication platform that automated over 50% of routine interactions, reduced response times by up to 90%, and enabled instant, compliant scaling across voice, chat, email, and social channels.
A US healthcare operations company replaced fragmented clinical and administrative systems with a centralized AI-enabled platform connecting patient data, EHR integrations, scheduling, documentation, coding, and claims. The solution reduced manual work by up to 50%, accelerated the visit-to-claim cycle by up to 3x, and decreased coding errors by up to 35%.
Their strong domain expertise clearly sets them apart.
The platform helps us detect patterns earlier and comply with reporting requirements more easily.
Their team demonstrated exceptional skill in transforming complex weather and risk data into practical insights.
“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”
“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”
Their expertise in transforming lending logic into a clear and automated workflow gave them a distinct advantage.
They made everything easy for both patients and our team to use.
Their disciplined approach to privacy and data handling was particularly impressive.
Computools’ deep expertise in biometric technologies was really impressive.
What impressed us the most was their product mindset; Computools always considered the end user’s experience.
“The team we collaborated with exhibited exceptional efficiency, innovative thinking, and unwavering dedication.”
“They proactively solve problems and make smart UX decisions that improve customer engagement.”
“The team was very friendly and had the highest level of competence, engagement, and project management.”
“Computools predicted all possible points of our business growth and implemented them into the project.”
“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”
“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“
“Computools offered non-standard solutions and maximized their investment in our business success.“
“Our company is impressed by their client-first approach and deep niche expertise.”
“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”
“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”
“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”
“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”
“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”
“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”
“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”
“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”
“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”
“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”
“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”
“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”
“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”
“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”
“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”
“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”
“I appreciated their accountability.”
“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”
“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”
“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”
“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”
“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”
“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”
“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”
“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”
“They were able to reduce the customer entry acquisition process from 2-3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
Computools is honored to be featured once again on the prestigious Global Outsourcing 100 List by the International Association of Outsourcing Professionals (IAOP), achieving this honor for the fourth year in a row. This recognition highlights our commitment to innovation, excellence, and strong partnerships that foster global business growth.
This prestigious recognition is a testament to our continued commitment to excellence in providing high-quality outsourcing services. We are proud to be among the top 100 outsourcing companies in the world and would like to thank our clients, partners and employees for their continued support.
DOU, the most famous hub for Ukrainian IT professionals, has highly praised Computools in the ranking of the best IT employers in 2024. The ranking is based on a survey of specialists on satisfaction with their current jobs in five blocks of questions: compensation, working conditions, project, career, and loyalty.
Computools was ranked third in the 200-800 professionals category.
Computools has been named one of the Best Companies for Compensation in 2024 by Comparably, recognising its competitive salaries and comprehensive benefits. This award is based on high employee satisfaction with the company's compensation packages, including salary, bonuses, and work-life balance.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
